Terms of service

  1. Overview By accessing and using urbanstepsco.com, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including visitors, customers, and others who access or use our services. If you do not agree with any part of these terms, please do not use our website.

  2. Products & Services UrbanSteps offers footwear products including sandals, sneakers, boots, and lifestyle accessories. We strive to provide accurate product descriptions, images, and details. However, we do not guarantee that all information is completely accurate, complete, or error-free. Some products may be:

  3. Sourced from showroom displays across Europe

  4. Or distributed directly from manufacturing partners Minor variations in packaging, labeling, or finishing may occur and are not considered defects.

  5. Pricing & Availability All prices are subject to change without prior notice. We reserve the right to:

  6. Modify or discontinue products at any time

  7. Limit quantities available for purchase

  8. Cancel orders due to pricing errors or technical issues

  9. Orders & Payment By placing an order, you confirm that:

  10. You are legally capable of entering into a binding agreement

  11. All information provided is accurate and complete We reserve the right to refuse or cancel any order, including but not limited to:

  12. Suspected fraud or unauthorized transactions

  13. Incorrect pricing or product information

  14. Shipping & Delivery Delivery times are estimates only and may vary depending on:

  15. Customer location

  16. Shipping carrier

  17. Customs processing UrbanSteps is not responsible for delays caused by external factors such as shipping carriers, customs, or unforeseen circumstances. For full details, please refer to our Shipping Policy.

  18. Returns & Refunds All returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

  19. Product Use & Disclaimer All products sold by UrbanSteps are intended for general footwear and lifestyle use. By purchasing and using our products, you agree that:

  20. Comfort and fit may vary depending on individual preferences

  21. Proper use and care instructions should be followed UrbanSteps is not responsible for:

  22. Improper use or misuse of products

  23. Normal wear and tear over time

  24. Intellectual Property All content on this website, including text, images, logos, branding, and design elements, is the property of UrbanSteps and may not be copied, reproduced, or distributed without prior written permission.

  25. Limitation of Liability To the fullest extent permitted by law, UrbanSteps shall not be liable for any indirect, incidental, or consequential damages resulting from:

  26. Use of our website

  27. Purchase or use of our products

  28. Shipping delays or service interruptions

  29. Governing Law These Terms of Service shall be governed and interpreted in accordance with applicable laws in the United Kingdom.

  30. Changes to Terms We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page.

  31. Contact Information If you have any questions regarding these Terms of Service, please contact us: 📩 support@urbanstepsco.com